What now?
So you've got your business a great website. You're all set to start selling. What now? Well, like any business, you now need to get people to see your products. There are a few techniques which can be used via the internet for marketing your business, getting people to visit your site and making people aware that your are there - after all, how can they buy from you if they don't know that you exist? SEO and digital marketing are central to the success of your business online, so it is important to be well-informed on how to use these to your benefits, use the tools provided by Shopify and really give your business a boost.
SEO SETUP AND OPTIMISATION
According to sources, about 70% of website visitors come through ‘organic’ search results, and over 90% of searches online come through Google, so ranking in Google’s first page of search results is essential. It is far easier t o set up your website with a focus on SEO from the beginning than to try and optimise it later. By getting it right from the beginning you will create much less work in the long run. So how can you as a Shopifier ensure that you are set up and optimised to be found easily by searchers?
Shopify have already set up some functions to help you:
- Editable title tags, meta descriptions and URLs for your pages – Set the title tag (the title which appears in the search engine results) for pages, blog p termine what your page is about and needs to be under 70 characters, include keywords strong and make it easily readable.
- You also have 156 characters to write a brief description which will persuade people that they want to go to your site in your meta description – you can use this as a marketing message, but make sure that each page has a unique meta description. If you are a local company, make sure that you have your phone number included in the meta description and try to always include a clear call to action. If you use keywords in your description that match the keywords which were searched for they will be highlighted. This will give your description more relevance to the searcher and make them more likely to visit your sight – so think carefully about adding in keywords to your meta description.
- URLs should also be set to be as readable as possible. If for example you are linking to a page which is showing a handbag selection, your URL would be better off being – http://yoursite.com/handbags, than, for example – http://yoursite.com/jusUGIb6kjbkjb_=bkj6568H8
Some other URL creation tips include:
- Think about getting your keywords into your URL – it helps in giving people who have been sent a link by email or social media, know what to expect.
- Another reason to get keywords in there is because if there is no anchor text, the link will be used.
- The URL shows up in the search results, so if you can show the link to your page, it will seem more relevant and people are more likely to click on your link.
- Try to keep your URLs as short as possible. This isn’t anything to do with search engines, it’s just that it makes it easy for people to copy and paste, remember, or share – generally get to your site.
- You might want to leave out the small words in your URL – the ‘and’, ‘in’, ‘at’ and likewise – they aren’t needed to be able to get your point across.
- Be careful which punctuation marks you chose to include in your URL as they can break certain crawlers, browsers or proper parsing.
- Use hyphens and underscores to separate words and avoid using spaces – hyphens and underscores are much preferred.
These can be changed in the Search Engines section of your site.

- Editable ALT tags for all images, customizable image file names – To help your images come up in searches, you can attach tags to them. This text is then what Google will use to find your image so make sure that you use as specific words as possible –including keywords, but not too many tags. You can change this by hovering over the image and clicking the ALT link.
-
You can also customise your image file names – make sure that the file name relates to the image, and, without making it too complicated, try to get some keywords in there too.
To register your sitemap with Google
- Make sure that your sitemap is on your web server and you can access it through its URL.
- Go to https://support.google.com/sites/answer/100283?hl=en and log in.
- Go to ‘Crawl’ then ‘Sitemaps’.
- Click on the red button called ‘Add/Test Sitemap’ and enter the URL of your sitemap and click ‘Submit Sitemap’.
And with Bing,
- Make sure that your sitemap is on your web server and you can access it through its URL.
- Go to http://www.bing.com/webmaster/help/how-to-submit-sitemaps-82a15bd4 and log in.
- Click on ‘Configure My Site’ and then ‘Sitemaps’.
- In the ‘Submit a Sitemap’ box, enter your sitemap URL.
- Click ‘Submit’.
Robots.txt files or robots exclusion protocol (REP) are text files which instruct web crawlers such as search engines how to crawl and index the content of a website. They should be placed at the top of the directory of your website, and Shopify will automatically generate these files for you. Robot.txt files will tell crawlers what pages they can ignore on your site giving you the best SEO results.

Automatically generated canonical URL tags (to stop duplicate content) – In a world where search engines hate duplicated content, this is a useful tool. Unfortunately, websites with a lot of similar products will often find that there is a certain amount of duplicate content, meaning that these websites get penalised.
You can add a canonical URL to a page if you don’t want it to be indexed by a search engine. If you already have the same information somewhere else, you can not only tell the search engine to ignore it, you can also tell it where the original content is – the page that you do want to be indexed.
In Shopify, add this between the <head> and </head> tags:
<link rel=”canonical” href=”{{ canonical_url }}” />
- Go to the Edit HTML/CSS page
- Open your theme.liquid file, and remove any lines which refer to
<title>
,meta name=”description”
orrel=”canonical”
, from before the closing</head>
tag. - Paste the following on the line before the closing
</head>
tag:<title>
{{ page_title }}{% if current_tags %} – tagged “{{ current_tags | join: ‘, ‘ }}”{% endif %}
{% if current_page != 1 %} – Page {{ current_page }}
{% endif %}
{% unless page_title contains shop.name %} – {{ shop.name }}{% endunless %}
</title>
{% if page_description %}
<meta name=”description” content=”{{ page_description | escape }}” />
{% endif %}
<link rel=”canonical” href=”{{ canonical_url }}” /> - A blogging platform – Regular and consistent blogging has a number of benefits both in terms of SEO and for your business in general:
- The regular addition of new content shows to the search engines that your website is living and breathing and this is what they want to see.
- It gives you the chance to add key keywords onto your sight in a natural way.
- It allows you to show off your knowledge and passion for your field, talk about your products in depth and show some personality behind the business – all factors which potential customers like to see, and what will make them buy from you and not a rival.
- You can use it to link through to social media and engage with your customers and potential customers.
Even if you don’t consider yourself to be a good writer, if you are writing about your passion, this will shine through. Your blog doesn’t have to be perfectly written, they can be short and sweet, link to interesting (and relevant) stories that you have found on the web, or post a video.
Some ideas for blog posts include:
Company updates, your company history, focus on single products, industry news and opinion, information about how to use your products, answering frequently asked questions, anything else that you want!
You can use tags to put each blog post into a category, meaning that it is easier for people to find information. For example, if you are selling guitars, drum kits and saxophones, and you write a blog post about a new guitar which has hit the market, you can tag the blog with a ‘guitar’ tag. This will then create separate pages for all of your ‘guitar’ tagged blog posts. Make sure that you don’t go mad with the number of tags which you create, as each tag creates its own unique page – meaning that you will need to input a unique meta description and title to each page to prevent duplicate content. Try to keep it to a maximum of 10 tags.
- Content Management (CMS) and Site Structure – Structure your store with a number of landing pages, which allows you to optimise groups of products with specific keywords.
- You need to make sure that your site is structured in a way that is logical and easy to understand for your visitors. There is nothing more off-putting to a potential customer than not being able to find the information or product that they are after. The best way to structure your site is the pyramid structure – like this:

At the top, you would put your homepage, followed by your category pages, then the subcategory pages, and finally your product pages.
You can then create unique URLs to show this structure to the search engines. For example:
- http://myshop.com/paint/
- http://myshop.com/tools/
- http://myshop.com/paint/gloss/
- http://myshop.com/tools/brushes/
- http://myshop.com/paint/gloss/blue/
- http://myshop.com/tools/brushes/large/
If you set up your website in this structure it makes it easier, not just for people, but also for search engine.
Redirect Feature – If you no longer stock a product or have an old page, redirect your customers through the redirect feature in the navigation tab in your site admin. Google hates to see this:

Go to the bottom of the page and fill in the boxes –

It is not only annoying for people to link through to an old page, it will almost certainly increase your bounce rate, and this in turn could send you tumbling down those all-important search rankings.
In addition to the tools provided by Shopify, there are some other things that you should be doing to optimise your site effectively:
- It is important to keep your product descriptions new and individual – don’t just copy and paste from the manufacturer descriptions or you will find yourself sliding down the search engine rankings. Try to keep them rich in keywords, explain to people what they probably want to know and give them something interesting to think about.
- You can also optimise your anchor text. This means that you use keywords in the link text, so instead of writing ‘To see our selection of embroidered cushions, click here’, you should write ‘see our embroidered cushions here’.
- Shopify can also link directly to Google Analytics, which will give you all of the analytic data that you might need. You can see what works and what doesn’t work and then adjust your site accordingly. Google Analytics can tell you where people are coming to your site from, how much revenue you are making from each traffic source, what mobile devices your site visitors are using, amongst other useful information. This will allow you to tweek and develop your site and your business to maximise its effect, and your business’s success.
- Go to Google Analytics and create Google account or log in with your existing one.
- In Analytics, go to Create New Account and fill in the appropriate information, agree to the terms and conditions, complete and allow it to send you your ‘Tracking code page’.
- Copy the Tracking ID Code.
- In Shopify, go to Preferences – General Settings in admin.
- Find the Google Analytics box near the bottom of the page and paste the ID code here.
- Go back to your Google Analytics account, Admin – Profile Settings – E-Commerce Settings and say ‘yes’.
PPC SETUP, SHOPPING
FEEDS AND REMARKETING
Another excellent way of driving the right traffic to your website is through Pay per Click. This method however isn’t as straight forward as it may seem and does require a bit of work and understanding and a bit more trial and error testing to make it really effective.
Pay per Click ads are audience targeted via a Google search keyword. In a similar way to the search, when people type in their keywords, your advert will appear at the top of the search list. You pay nothing until a person clicks on your ad, and this is where you need to be careful, because you will be paying for every person who clicks on your link. You need to make sure that you can justify every visitor by making it clear what you are selling, and of course trying to convert every visitor into a buyer.

Yahoo and Bing also have a PPC feature, which works separately from Google.
The process is as follows:
- Think carefully about what keywords people are likely to use when searching for your business and choose about ten of the best.
- Sign up to Google AdWords and Yahoo/Bing Pay per Click.
- Bid for your keywords and establish a price per click. Prices vary, usually according to a few different factors – your specified maximum bid, your quality score (based on how long you have been using the PPC system and how successful you have been in the past), and how popular your keywords are.
- Create unique ads for each keyword – don’t use a generic ad for all, make them specifically crafted.
- Always direct people to a landing page which will give them the information that they will be looking for, and a call to action – NEVER send them to your home page.
- You will need to keep monitoring your campaign, logging in at least once a day, as the ads are running all day, every day.
When you are planning on using PPC, in particular if you are using Shopify, there are a few guidelines that you should be following:
- Think about giving something away for free (an e-book, a free trial for example) in exchange for their email address.
- Test, test and test again. Use the A/B testing method to check what is most effective in terms of keywords, ad copy, landing pages, special offers and general design. This way you can continue developing and making your campaign more effective.
- You will have access to analytic information through your PPC account. You will be told information such as click through rates, conversion rates, average sale rates, cost per acquisition, and ROI. This information is central to you being able to understand what is and isn’t working, so use it!
- Don’t rely on PPC – costs keep rising and only effective when you are continually present and adapting.
- Remember that some people don’t trust adverts.
Google Shopping is a Shopify-created app which allows you to easily publish your products to Google Merchant Centre, so that you can run a Product listing ads Adwords campaign and list your products. This means that potential customers will be able to easily find your products on Google.
Getting the app is simple and obtained through Shopify Apps. Some things to bear in mind include:
-
- Every product must be in a Google Product Category and unless it is customer made you will have to give the product’s unique product identifier.
- You will have to provide brand names if applicable and sizes.
- You will also need to provide information about your target customer base – age and gender for example.
- On your product page, you will be given one of five different product status’:
- Error – Your product will not be published, is missing some information, or has some error in the information that you have given.
- Warning – Your product will be published but one or more of your variants or fields will have a warning.
- Pending – Products with a pending status will have had changes in Shopify but not yet been published.
- Published – These products will have been successfully published and be being seen by the world.
GOOGLE REMARKETING
Google Remarketing gives you access to your past visitors to your website. Working through the Google Display Network, this means that you can build relationships and continue to engage with people once they have finished on your site, or even finished their business. It means that you can offer special deals, for example to people who have been comparing your products to those of your competitors. Which means that you are far more likely to close the deal.
Having visited your website, Google Remarketing will publish your ads specifically to those people, and is especially powerful when teamed with interest categories, demographics or keywords campaigns.
When you are thinking about a remarketing campaign:
- Tag every page that is on your website
- Custom –make your remarketing material – arrange people into groups and target them with specific details
- Use remarketing alongside other campaigns
- Don’t over-do it and be annoying or apply the hard-sell
- Keep analysing the information that you are given so that you can continue to develop and improve your campaign, increasingly gaining success.
To get Google Remarketing go here:
www.google.com/ads/innovations/remarketing.htmlSOCIAL MEDIA BEST PRACTICE
Social media is the world’s hot new marketing tool and is transforming online marketing. It relies on the fact that people increasingly want to be buying from people that they like – and so businesses are using social media as a platform to engage with their customer base in a way that we haven’t seen since the old days of the village community.
All businesses today should be at least using Facebook and Twitter so that they don’t get left behind their competition – even if you have a super-duper website. Instagram and LinkedIn are also a popular social media platform for businesses today. But when you are deciding which other social media to use, the trick is really to see what platforms your target audience is using, and get active on that.
You really can’t ignore Facebook and Twitter, and each one has its place cemented in the social media world. You should make sure that you write according to the social media platform that you are publishing to and not just offer up a generic post across all platforms.
- A lot more passive than Twitter but still allows for engagement
- You can post long blog posts, photos, videos and really show off your personality
- You can add adverts and advertise to a specific demographic
- Have your own Facebook page for your business meaning that people can easily find you and communicate with you
- Facebook is much more about relationships between people who already know each other
- Facebook posts last for a number of hours
- Encourages quick two-way conversation
- Limited number of characters
- You need to ‘tweet’ several times a day as posts last only a few minutes usually
- Easier to connect with people whom you don’t know
So how can you use social media to direct people to your site?
- Get involved in discussions and comment on content which is relevant to your business – and don’t forget to link back to it.
- Tweet creative, fun and interesting – people often get turned off by blatant advertising.
- Post content at least once a day on Facebook and 4-6 times a day on Twitter.
- Respond to messages and comments within 2 hours if possible.
- It is proven that posting images on Facebook will generate more ‘likes’ and more ‘likes’ = more exposure…
- Embed social sharing buttons on your blog to enable people to share your content easily and quickly.
- Try inspiring engagement on Twitter through a Q & A session.
- Infographics have proven to be very successful – so think about investing in a professional infographic to get your point across – whether you use it on Instagram or another social media platform.
- Pick the right hashtag and use it!
- If you are hosting an event keep people talking about it before, during and after via Twitter.
Other social media platforms that you might want to think about using include:
- Instagram – Purely picture and video based, but very effective as marketing tool. You can get creative and also show off picture of your products to entice people, or show the behind the scenes of your business.
- LinkedIn – A great way to reach a professional and management level audience, a great way to share good content and create business to business relationships.
- Google+ – Google’s very own social media platform isn’t as big as the others, but ignore it at your peril. After all, you want to stay on their good side. Everything that you post in Google+ is automatically indexed by Google, giving a more positive influence on Google’s search results.
- YouTube – Essentially a video sharing platform. YouTube is a great way to share knowledge and show demonstrations, especially useful for those who prefer to talk than type. You can label with keywords and direct viewers to your website as well as engage with viewers using comments. You can get really creative here, and let your imagination be your limit.
There are a number of apps on Shopify which can help with keeping updated and using social media for the digital marketing of your business, making it easier to control, share and engage and really get the most out of the extra work.
You can see the range of apps available in the app store, here: /Users/elliottgreaves/Development/datadial-shopify-guide/index.html
Inviting buyer or user reviews is great way of creating unique content, as well as promoting word-of-mouth and recommendations – the best marketing method that there is. The Shopify customer reviews function allows you to give your customers the ability to leave reviews against each product, which can also boost engagement. In addition to this, there are a couple of other reasons why allowing and encouraging reviews on your site is a good idea:
- By encouraging a review from your customers after they have bought something, you have a great opportunity to continue your relationship with them and from this, figure out ways to get them to come back and buy again. You can also deal with any problems that they had the first time and make sure that you come out smelling of roses.
- You reviewers can give other potential customers information which your website doesn’t – and be more believable since the information has come from a source which isn’t selling the product.
- Bad reviews can show the world how you deal with issues and resolve problems. No-one is naïve enough to think that there are never problems in a business, so by staying calm and resolving things quickly your potential customers will be impressed.
- Search engines love a review – just like people. They add credibility to your site and your product.
- It’s a great way of naturally getting keywords onto your site as well as long tail phrases which can be extremely valuable in SEO.
- Reviews and SEO link well to structured mark up, giving search engines a better understanding of what you have on your site.
Research shows that 77% of consumers read product reviews before buying something, so by adding this to you site, you are arming your customers with the tools that they want, to be able to make the best decision for them. You can publish, hide, filter and manage reviews, import and export to Excel spreadsheets and add the review scores to your Google search results with Shopify’s reviews section.
Shopify now gives its users the ability to synchronise across a variety of different channels to give you a firmer grasp, view and control over your sales data. Whether you are also selling via eBay and Amazon, in a pop-up shop or through social media, you will never lose control. This is important because it means that you have a greater chance of being seen and you won’t lose control even if people don’t buy directly through your site.
Shopify have created your home page to give you details of your entire business – an overview across all of the platforms that you are using to sell. It also gives you a personal data feed which can help you with data-driven insights, notifications and suggested tasks.
You are given an overview of your sales channels, and you can add in sales channels from not online your Shopify online store, but also any point of sale data where you have sold in person and it can also link with other online stores. This means that you can get both overall data as well as broken down data, to really get a good understanding of what’s going on.
Though the multi-channel strategy, you will have more control and ultimately more time to concentrate on the important things rather than fiddling around trying to synchronise platforms.
The value of email marketing is something that is often overlooked. But actually it is really important to maintain that connection with the people who have either shown an interest in your products or actually bought from you. If you have their email address, you have a direct link to the post box of your target audience. Regular newsletters are a great way to stay present in people’s minds and prove yourself to be an expert in your field.
Shopify gives you the tools to manage and maintain email lists, run email marketing campaign and integrate with popular mailing list software.
Depending on what mailing list software you have there are a number of different apps available which will synchronise data – for MailChimp, use Chimpified, or if you use Mad Mimi, there is Madify.
Once you have started a mailing list, it is vital that you can then track it and monitor its effectiveness. Apps like Mineful and Campaign Monitor are a great way of tracking your progress as well as giving you useful information about conversions from your newsletter as well as helping with A/B testing on your copy.
When you are actually marketing to your list there are a few things which you should try to remember:
- Don’t bombard people – it’ll just put them off
- Never give their contact details to third parties
- Content is everything – and don’t be too sales-ey
- Use names – nobody wants to be addressed to as ‘Sir’ or ‘Valued Customer’
- Give news and start with a promotion to grab their interest
- Check out the anti-spam laws when it comes to direct marketing to make sure that you are within the law
Some email list building techniques:

- Ask people if they want to subscribe on a landing page
- Offer something for free (such as a gift or trial) or discounted in exchange for their email address
- Include an email sign-up box on your website
And how to turn them into sales:
- Send out regular and consistent newsletters.
- Show your expertise in your newsletter and become an authority in a certain area.
- Use an autoresponder to send a set of emails, for example a 6 week course, straight to their inbox.
- Remind people about up-coming promotions and think about devising subscriber only promotions to keep them interested.
- Notify your email list of anything that you are planning before to the general public. This will boost their ego and make them feel like an ‘insider’.
CONTENT MARKETING
One of the most important features on your website in terms of marketing and SEO is your content. That you have good content which is excellent quality is absolutely vital in making search engine favour you over the others. Blogging is the best and easiest way to do this and Shopify makes blogging extremely simple.
So what is excellent content in the world of digital marketing? Well written, engaging and marketable content, which is relevant and as useful to your target audience as possible, and talks about what your audience care about.
Shopify allows you to add this content on your website through a blog. You can utilise this function and create content by:
- Answering frequently asked questions
- Talking about influential people in your industry and linking to details about them
- Talking about your team – show the human side of your business – maybe interviewing them
- Talking about new products and asking for feedback – encourage engagement and make your customers feel involved, as well as generate excitement about new releases
- Announcing sales, promotions and news
- Running a contest to keep people engaged
- Giving company or product history
- You don’t only have to write, you can make and post videos as well – this works especially well with tutorials or demonstrations
- You can invent a flash game at a relatively low price which will give people another reason to come to your site. If you link the results to social media , you can start to create a buzz, encourage competition between friends and get people coming back over and over again
The world of content marketing is forever changing – whether it is with new Google algorithms or types of content that other people are putting out. To stay on top of your options and know what is working and not working, as well as getting ideas about content marketing there are some great online resources.
Copyblogger
(http://www.copyblogger.com/content-marketing/) is one of the most trusted and well known of these resources. They have an extensi vve library of information as well as newsletters and is very well organised.
Content Marketing Institute
(http://contentmarketinginstitute.com/education/original-cmi-ebooks/) is excellent for explaining about current marketing strategies and explains everything in a visual manner – great for those who aren’t into reading so much.
Koozai
http://www.koozai.com/resources/whitepapers/the-complete-guide-to-content-marketing/) is great at explaining content marketing from the basics.
Shopify provide video tutorials which can help you with in depth details about content marketing. You can find them here - https://www.shopify.com/videos/content-marketing
Shopify gives you a great opportunity to get your business thriving online, as long as you attract people to your site and market to them properly. Fortunately there are a number of tools built into the platform which makes this all a little easier, so by utilising the features available to you and using a little imagination and creativity you can see your business grow from strength to strength.
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