Frequently Asked Questions
Our service
How long does it take to get results? There is no straight answer to this question - the quality of your website, where it is hosted,the market you operate in, and the activity of your competitors all have a bearing. Your agency will adivse you on all these factors and based on the environment and your budget give you an estimated time frame. You need to trust them and allow time to implement a properly organised campaign. If you have been approached by a company offering quick fixes for a one off fee then tell them to take a hike as it will be a con. How can we tell what work you have done on our site? Every month you will receive a series of reports on the site's performance in search engines including ranking and the number of sales or enquiries being generated by each search engine. This information is accurate and you can judge our performance by it. Your account manager will also call to discuss the report and take suggestions on other keywords or areas of the business that you would like to promote.Will I be tied into a lengthy contract? No. We do not believe in tying clients in to a contract, however you should note that online promotion takes time, and cancelling in the first few months of the relationship is a waste of energy and money. This is especially true in natural search promotion which should always be viewed as a long term strategy, and not a quick fix. if any company guarantees results in days or weeks in competitive markets, then our advice is to steer well clear of them. Do you offer guarantees?No we do not offer guarantees on our work. We are not in control of the online environment so it would be very foolish to offer a guarantee. Some companies do offer guarantees but they are not worth the paper they are written on so please be very aware.
Problems with your site
Why does my website not appear in search engines? Unless your site has been built to be search engine friendly then it will not appear in search engines. There are other factors that will affect searche engine take up such as the age of the domain and the number of other sites linking to your site. All Datadial sites rank at the top of search engines because for 10 years we have been designing sites with search engine friendliness as a priority. My search engine rankings are good but my online sales are still low. On average 50% of people drop off at the checkout stage. There are a number of reasons for this, the most common being hidden charges introduced at the checkout stage. You need to analyse every aspect of the usability of your site and get this tested by outsiders who are not familiar with your products. Datadial's e-commerce checkouts are water tight and have been tested to the nth degree.