Bespoke Software

Creating Solutions for Business Processes

What do we mean by Bespoke Software?

A bespoke website or piece of web-based software is one that fulfills a particular purpose such as automating an internal process of providing users the ability to manage their own affairs online.  They go beyond the normal requirements of traditional e-commerce of brochure style websites.  They also go beyond the capabilities of most off the shelf products.

We’ve been building bespoke web applications and online software since 1998.

Because every step of the process is carried out in-house – we don’t outsource – we can develop your online application to do exactly what you want it to, no matter how complex.

Our work includes such things as:

  • membership services,
  • online ticketing
  • event management systems
  • extranets,
  • document management
  • online learning
  • timesheet management

Where do we do it?

All our bespoke application work is carried out in-house at our Hammersmith office in West London, W6.  We do not outsource our work. We are a team of about 15, geared towards building our clients’ businesses and brands online.

 

Bespoke Software - Featured Case Studies:

Visual Data – Project Detail – Meta Data Tool for Media broadcasters
Visual Data

Meta Data Tool for Production Companies

If you create media for TV or Film and want to send it for broadcast for channels such as Netflix, itunes, then it needs to be sent in the correct format.

We created a meta data software for production companies. It enables them to upload their meta data and for the software to format this for all the approriate platforms – Netflix, Amazon, Hublu, Microsoft, Itunes, and many more.

Sounds easy? It’s in fact a very complex tool that integrates various other bits of software and took a year to build.  It also uses SSO

https://vdms.onelogin.com/login

Unfortunately it’s all password protected but if you would like to know more please contact us.

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Lablogger – Project Detail – Science Lab Management Tool – Technician software
LabLogger

Experiment Request tool for Science teachers and Lab Technicians

LabLogger is a unique website aimed at making lab management in schools easy and straightforward.

It is the brainchild a lab technician who, together with Datadial has developed a simple and clear system that organises science departments within schools and colleges.

LabLogger takes the strain off coordinating experiments and eliminates paperwork and long email chains. By taking care of the administrative side of science, you can focus your attention where it is needed most.

LabLogger integrates lab management onto a single online platform – our easy-to-navigate, user-friendly site centralises all experiments, scheduling and stock-list data. This allows technicians to plan their time and equipment as necessary, and gives teachers the freedom to submit their requests at school or at home!

This is a complex application allowing science teachers to request equipment for experiments for their class.  Built bespoke for the client we ensured that it had world wide compatibility for all school types and time periods.  It’s now being used by schools around the globe.

Watch the video below to better understand how it works

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RE:IO – Project Detail – Bespoke Applications – Video distribution
Private: re:io

From upload to meta data to archive. assisted Quality control included

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Vanessa Arbuthnott – Project Detail – Made to Measure Curtain and Upholstery Ordering
Vanessa Arbuthnott

Bespoke Curtain Ordering Software

This is an example of a website for which off the shelf shopping software would not be able to cope.

If you have ever ordered a pair or curtains you will know how complicated it can be.  You need to know about pattern repeats, drops, width measurements, pelmet pleats, flop overs, piping, poles, tiebacks, voiles, cushions and how to calculate it all in an instant for the online user.

As this was a redevelopment of an existing site the client had a sophisticated set of requirements not just for curtain calculations but also delivery management and accommodation of standard e-commerce products.

So we developed a bespoke e-commerce website.

The site accommodates:

  • Made to Measure Curtains, Roman and Swedish Blinds, Quilts, Cushions, Upholstered Chairs, Sofas, Wallpapers and standart products.
  • There are lots of additional options where relevant such as options for second lining fabrics, border fabrics piping, buttons etc.
  • Includes multiple payment options including phone, cheque, PayPal, credit card.
  • Sophisticated delivery management allows for split deliveries for orders containing mixed product types such as a sofa and a free sample. Dynamic Postcode calculator offers cheapest postage options.
  • Includes back end call centre order entry and CRM.   All fully updateable via bespoke CMS

Built from the ground up with SEO in mind,  this is the only fully SEO friendly curtain website in the world as far as we know!

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Project Detail – Subscription Management – Textile Magazine
Textile Magazine

Our subscription management software is not sold out of a box. It is tailored to your exact requirements so that you can run your business the way you want to.

Typical functionality includes:

SUBSCRIBE ONLINE

  • Multi currency, multi periods,
  • Recurring payments,
  • Choose when you start from,
  • Subscribe to digital mag,
  • Free gift with new subscriptions,
  • Payment options including bank transfer, paypal
  • Bespoke Offer creation system
  • Link to e-magazine
  • Promo code, student code,
  • How did you hear,
  • Join mailing list

 REPORTING

  • Subscription search filters, by date, type, status, name etc.
  • Gift Subscriptions
  • Back-Issue Purchases
  • Expired Subscribers
  • ‘Fair’ Subscribers
  • Back-Issue Purchases
  • View Free Sample Archive
  • Current Subscribers
View Client Profile

Natural Curtain Company – Project Detail – Curtain ordering software – Made to Measure Curtains
Natural Curtain Company

Curtain ordering software. We really had to pull ourselves together for this one!

Natural Curtain Company approached Datadial when they realised their existing site was failing and that the platform that it was built on could not sustain the complexity of their product offering, nor was it extensible enough to accommodate new products.

Instead of shoe-horning Natural Curtain’s business model into pre-existing e-commerce software as had happened on their previous site we instead built the site to their exacting requirements from the ground up.

The result is a complex and sophisticated ordering system that has minimised the amount of in house administration of online orders and virtually eliminated user errors on the site as there is now so much validation before ordering that users cannot order the wrong thing.

The site is integrated with Datadial’s email marketing software as well as Wufoo and online survey tool as well as their own bespoke order management system.

The site has also been supported by an online marketing campaign to keep the site listed for any curtain related queries.  A recent conversion rate optimisation exercise where we A/B tested homepage layouts had the effect of increasing revenue by 30%.

View Client Profile

It is clear that our customers like the new website. I love it. So a big thank you from me and all at the ever-growing Natural Curtain Company.

David Adeane, Natural Curtain Company

If you have a process that you'd like to automate then please get in touch

Call us on +44 (0)208 6000 500

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For Bespoke Software, we've worked with: