Solutions are at hand
Below you’ll find answers to the most common questions you may have about Datadial and our process.
We have already delivered quality software development work in our eCommerce websites, payment gateways, CMS development, web calendars, etc. Our customized software development solutions are aimed to fulfill your specific business requirements so that you get the best results for your business.
If you still have a questions not seen below then please get in touch today.
Can you work on other people's code?
We take on a lot of rescue work, where other developers have note been able to complete requirements. We're principally .NET developers for our bespoke work. So if the code is in .NET then yes we can usually work with it.
Do we have capacity?
We are selective about who we work with and want to ensure there is compatibility in culture and expectations. We seek long term relationships so it's important that there both parties feel that there is a good fit.
What if there are bugs?
We guarantee our work for the first 3 months from launch so any issues will be fixed free of charge. You don't pay until you are 100% satisfied.
How do you support software that you develop?
We manage and host all the systems that we develop. This way we can keep control the performance of the software and respond quickly, without recourse to others, if there is a problem.
What about back ups?
Everything is backed up onsite instantly and offsite daily
What about hosting?
We host all the systems that we develop. This way we can keep control the performance of the software and respond quickly, without recourse to others, if there is a problem.
How many do you have on your team?
We are a core team of 12 and an extended team of 20 which includes developers, designers, project management and support engineers.
Where is the team based?
Our core development team is based in the UK. We do use overseas developers for specific purposes.
Who will manage the project?
You will be assigned a project manager. You will also have close contact to the development team so that nothing is lost in translation.
How do you manage projects?
We manage our projects using Devops. You will also be added to our Teams chat to enable quick and easy conversational interaction during the project development and afterwards.
What happens with project overruns?
Let's face it project overruns are not unusual and often a natural part of the evolution of the project. Good bespoke software takes time and let's not pretend otherwise. Whatever happens we stick to the price agreed.
Can other developers work on your sofware, should we want to move agency?
Yes, the our bespoke systems are built in standard .NET and we will make the code available to you on a licensed basis. Platform based solutions (Woo-commerce, Wordpress, Magento) are also easily transferred.
Can we meet in person?
Of course!
Can we speak directly to developers?
Yes, this is key, we believe, to ensure nothing is lost in translation.