Frequently Asked Questions

Your web design questions answered

Creating your website

How much does it cost?Quite a few factors affect the cost of your web site. For example, how many pages you want, whether you’re selling products online, the graphic work involved and how interactive your web site will be. We will also need to arrange web hosting and register your domain name. Prices for a brochure site (a site simply providing information about your business) start at £3,500. How long does building a site take?On average, it takes us 14 to 30 days for a basic site or 30 to 90 days for a large complex one. This is from the date we begin the process to the date your site goes live.

Choosing your domain name

How much do you charge for domain name registration?We charge £40 for .co.uk and .com names and for domain name renewals. This is for a two-year period. Please call us for details of other domain suffixes.What if I have a complaint?We are bound by the terms of registration provided by www.Nominet.org.uk for UK registrations and by www.123Reg.com  for all other registrations. Please contact us directly if you need to resolve any domain name issues and we’ll do our best to help.

Our Service

What after sales service do you offer?We fully support any website we design and are always available if you have any problems or need revisions. We offer website maintenance so that your website need never get out of date. We also run a free updating service as part of our hosting and support package. What are your payment terms?When you commission us to do the work, we’ll ask for 40% of the total build costs.What if I don’t like the design?We approach the design by focusing on your business and client needs and will work on it until you’re happy. In the unlikely event that you really don’t like anything, we’ll be happy to refund your deposit .