On the subject of PPC

Visualizing your busiest PPC time periods using pivot tables & Excel

On August 22nd, 2011 Adam wrote on the subject of Internet Marketing,Pay Per Click.

Ad scheduling can be a particularly useful tool to use within Google AdWords if you’re running a campaign on a tight budget. For anyone who hasn’t used Ad Scheduling before, it allows you to set time periods in which your AdWords ads within the selected campaign are allowed to show. This is useful because with a little research you’re able to find out when are the busiest hours of the day and adjust your AdWords campaigns accordingly, allowing your available daily budget for each campaign to be spent only within the time periods specified. I’m going to show you how I go about finding this out for each campaign, and how to set it up in approx. 10 minutes!

Sounds Great! How Do I Know What Times Searchers Are Most Active?

First of all you’ll need a sample period where Ad Scheduling isn’t used and you’ll need a fairly decent daily budget so that the display of ads isn’t limited by your daily budget. I’d suggest running the campaign like this over a month and work with the data available.

Step 1: Download the Report

Log into Google AdWords and select the date range for the sample period. Click on the ‘Campaigns’ tab and click on the reports icon, shown below:

AdWords report button

AdWords report button

 

The box will then expand to show the report name, format, and allow you to add segments. Click the ‘+ segment’ link, adding the three segments shown below:

AdWords report segments

 

Add the ‘Day’, ‘Day of the week’ and ‘Hours of day’ segments to your report and click ‘Create’ to download the report. Once downloaded open the report in Excel.

 

Step 2: Using Pivot Tables to Group Periods

Depending on the number of Campaigns and AdGroups you have running, chances are you’re going to have a spreadsheet with quite a few rows. To make sense of this we are going to break this down using a pivot table.

First delete the top row (containing the report name and the sample data period) so that:

becomes:

 

You will also need to remove the last few rows from the bottom of the spreadsheet containing the totals as well:

Next highlight all columns (my example goes from columns A to Q), and under the ‘Insert’ menu in Excel click ‘Pivot Table’:

 

You will then see a dialog box similar to the one below- click ‘OK’ to create a pivot table in a new sheet. After, click on the new sheet where you will see the empty pivot table:

Pivot Table Field List highlighted in Green

 

You can now start adding the fields required to the areas within the ‘Field List’. To start with, drag the ‘Campaign’ field into the ‘Report Filter’ box, ‘Days of week’ into the ‘Column Labels’ box, ‘Hour of day’ into the ‘Rob Labels’ box and ‘Impressions’ into the ‘Values’ box. The field list should look like this:

Next click the down arrow on ‘Count of Impressions’ value in the ‘Values’ box and click ‘Value Field Settings:

and select ‘Sum’ before clicking ‘OK’.

You should now see that ‘Count of Impressions’ has changed to ‘Sum of Impressions’ and the values within the pivot table have also changed. You can now see the total number of impressions for the selected campaign broken down by hour of the day for each day of the week:

Note you can filter by campaign by selecting the campaign name (highlighted)

This is pretty useful as you can see the number of total number of impressions for each hour of the day for each day of the week. The only problem is I’ve then got to compare the numbers, and since I prefer pretty pictures or graphs, I’d rather see this visually represented.

Step 3: Make It Pretty

To see a visual representation of more popular hours we can add conditional formatting to the table and highlight busier periods. To do this, start off by selecting all of the values for ‘Monday’ and under the ‘Home’ menu, click on ‘Conditional Formatting->Color Scales and select an awesome-looking colour scale:

 

Then do the same for the other columns for other days of the week (you’ll have to do each column individually). Afterwards you’ll end up with something like this:

Here you can see how the number of impressions differs by hour on each typical weekday, and more importantly when the quieter periods are. You can then apply this data to each Campaign (by changing the Campaign drop down in cell B1) and apply ad scheduling to these periods. This will allow you to show your ads only during the periods where searchers are more active, meaning your available daily budget is used more wisely.

Remember to consider different timezones- if your campaign is targeting more than one timezone you will need to account for this, and you may wish to separate different timezones into separate campaigns.

 

How to turn bounces to boomerangs!

On May 10th, 2011 Martina wrote on the subject of Blogging,Datadial,Internet.

Are your bounce rates extremely high? Does Google Analytic’s show that people are only spending a very short time on your site before leaving? Loyalty rates low?  As a web-master if you face any of these issues, read on for some tips on how to overcome them:

Have some “me” time



Link to your site – on your site. The more links your website includes to the pages on your site the better. The simple logic behind it is this, when these links are clicked, they lead to another area of your site. This means people will be hanging around longer, seeing what else there is to see rather than being lead off to other places online or simply leaving altogether.

Opt for quality over quantity


What would you rather:
(a) thousands of visitors daily who stumble onto your site & realise they have been duped by your misleading ad causing them to instantly leave and grumble about wasted online browsing (which would result in high CTRs, virtually no conversions and an extremely high bounce rate).
OR
(b) a consistent amount of daily visitors who spend a little longer on your site browsing and hopefully converting?

The point of this rhetorical question is relevance. A person wanting to buy household goods for interior design, finding your site through an ad suggesting household goods for interior design before discovering what you actually sell are gardening products, will leave. You may be happy about a high CTR but remember, you are paying for every click in a CPC campaign and every thousand impressions in a CPM one; be specific.

Avoid mazes, nobody likes those


The origins of the internet arguably date back to the 19th century, yet 2 centuries later people still create websites with awful navigability leaving the average web surfer frustrated enough to give up searching for whatever it is they wanted on that particular site and going elsewhere. If you want people to stay, you must make each section of your site clear and easy to get to, it wouldn’t matter if you had the most wonderful web content available if people didn’t know it was there.

Get the right look


Using Google Adsense is one great way to bring some extra revenue. When people come to your site and you have too many ads, links to here & there, misspellings, dodgy looking logo’s/pictures, flashing animations and the like…they leave. These things are annoying and really count towards (or in this case against) customer confidence. Try Google’s ’website optimiser’ – a tool that allows you to test different versions of your site to help decide what the best version is.

Incentives and interaction


Incorporate things into your site that people want to spend time doing, this could include anything from quizzes, polls, questions, comments areas, forums, things to rate, games etc (I could keep listing things but I think you get the point).

Good luck! :-)

Fantastic ways to fail miserably in your Adwords PPC campaigns!

On April 15th, 2011 Martina wrote on the subject of Datadial,Pay Per Click,SEO.

PPC is a complex system of bidding on low cost, undiscovered but really high traffic keywords in attempt to rank as high up in Google’s SERP’s for your brand as possible.

Often underestimated, users create campaigns which run okay. Maybe they break even, perhaps their site is getting more exposure and if they are lucky, they might even get some conversions. One quick search, and the internet overflows with hints, tips and tricks on how to effectively create PPC campaigns to maximise your ROI, and everyone lives happily ever after…

Unfortunately this isn’t the reality for everyone. Sometimes campaigns can take an awful turn for the worst and instead of those fluffy guides that explain how to be a PPC mastermind, I often wonder if those company owners and PPC newbie’s who suffer have done so because they read a different, slightly darker guide that mislead them. This is how I imagine such a guide would read:

 

Spend wisely and try to set a reasonable budget that you will be able to pay.

Invest copious amounts of money into every campaign almost breaking the bank. It doesn’t matter if you have other bills to pay or budgets to keep to, now that you’ve read a little here and there, it’s guaranteed that this will pay off – the more money invested the better!

!

Avoid the main keywords for your brand, there is likely to be high competetion for these which will result in high CPC rates!

Try your very best to beat-out the competition by going head to head for the most competitive keywords for your brand. Be generic and avoid specific. For example, if you’re selling sportswear, bid on “shoe”, “trainer” and “clothing” so that when somebody searches for those terms, your ad will appear somewhere in the results as long as you followed that first rule about money!

Try to use long-tail keyword prhases that have lower search volumes but also lower CPC rates. Using a variety of broad and “phrase” match terms can help with this too.

Be extremely precise by using [exact match] for everything. Long keywords are for suckers, get to the point with one word terms, be honest who has the time to think up long-tail keywords anyway? Instead, spend the time you have saved and go shopping or catch up with an old friend!

Carry out keyword research so you can get an idea of the kinds of things people are searching for. This might also help you to think of alternate keyword variations that people might not have thought up, but will get the desired result.

Do everything as quickly as possible! You don’t have the time to hang around when people are selling the same product as you! Use your intuition and instinct, the first words that pop into your head when you think of your product are the ones you should go for. Get them in and bid ASAP!

Monitor your ads throughout the day, this will help you to discover what is getting clicks and impressions and what isn’t. If something isn’t working, change it.

Time is money. Once you have quickly set up one campaign leave it to simmer and create the next one. If you have followed this guide so far then everything should be a-okay!

Don’t worry if you aren’t getting a good enough ROI to begin with. Use whatever results you have as a learning curve and improve what you need to. Use helpful features like the opportunities tab, or the many reporting tools to make a difference.

Money is everything. If you check and your campaigns aren’t doing well, you’re doomed and should probably give up. Shame on you!

Follow this guide and be a professional failure now!

Good luck!  :-D

Slightly immoral and unethical ways companies might use Google Adwords to generate business…

On March 11th, 2011 Martina wrote on the subject of Company News,Industry News,Internet,Internet Marketing,Online PR,Pay Per Click,SEO,Social Media.

In July 2010, ‘Goldtrail holidays‘ a British tour operator, collapsed leaving thousands of holidaymakers abroad when it went into administration.

It took no time at all for fellow tour operators to see this as a great way to generate business. ‘EasyJet’, ‘Fly Thomas Cook’ and ‘Sunwings’ were but some of a few who cottoned onto this and broke a fundamental rule – bidding on a brand-name term that isn’t your own.

Nevertheless, a search query using the term “Goldtrail” or “Goldtrail holidays” returned adverts for cheap holidays abroad and the like. Of course Google would have had to allow this, and probably didn’t act on it because at that point, technically, Goldtrail was no longer an actual legal entity.

The recent Earthquake disaster in Japan, hitting 8.9 on the Richter-scale and sparking off several Tsunamis’, is all over the news and the internet today. It isn’t a brand name, but could this idea be adapted and used as a possible gateway for business? For example, charities pushing sponsorship in the third-world for instance, might post adverts asking for financial help in countries where natural disasters are common by using the words “Japan disaster” “Japan” “Tsunami” “Japan earthquake” “Japan Tsunami” etc, as a broad match – or any keywords that are relevant to this recent tragic disaster.

Click the thumbnails below to see some search terms that are fairly popular at the moment due to current events, and have little competition:


If ads are tactically written so that technically they are not breaching any rules or regulations – like the Goldtrail example above – and instead are tugging at peoples heart strings, this might work.

It seems fine until you consider how this could be misused, for example by charities who take most of what is donated to them and use it to pay “administration fees” and “business costs” before any of it makes it overseas to those in actual need.

You never know…

Why it is now impossible to rank as #1 in search engines…

On February 23rd, 2011 Martina wrote on the subject of Blogging,Datadial,Email marketing,Internet,Internet Marketing,Online Marketing,Pay Per Click,SEO,Social Media.

The evolution of the Internet shows the constant change in the way search engines fetch you the information you want when you put in a query. Gone are the days, when a uniform set of results would pop up irrespective of who you are, where, when and how you searched a particular term.

One such example was just 2 years ago in the huge viral campaign for the blockbuster movie ‘2012’. The online marketing behind this movie was so clever that consumers were told to “just search 2012” in a search engine, as part of the teaser. Indeed if they did, a quick search in Google would return about 1, 000 websites and over 150 books based on the idea that 2012 marked – the end. Scary!

Localised and Personalised results.

Two years later, things have changed. With Google collecting just about every smidgen of information available to them from the online user, they have found away to return results that are ultra personalised all depending on the users’ settings. This is great in terms of relevance. For example, a Londoner living in Chelsea putting in a search for “local plumbers” or even just “plumbers” would be in for a treat. Google would collect her I.P. address which would determine roughly which area the search has come from, her domain name, (which in this case would be ‘.co.uk’), and even the similar searches that have been carried out in the past, to finally come up with some options that would best relate to that user.

This seems great for the person wanting a local plumber. But is it great? The answer is yes…and no – and here’s why:

  • It causes some businesses or products to not be shown, limiting the users opportunity to try something new/go somewhere else.
  • Other businesses might not draw customers from certain locations because they are not being shown in results.
  • Most importantly: nobody ranks number one!

Blended results

Blended results further add to this difficulty of ranking at the very top of your field. These are integrated in the results that are returned when you search any particular term. For example we already know that a search for “local plumbers” combines a series of data to produce personalised results. Blended results are the effect of vertical search engines gathering information. For example in Google, there are additional tabs you can click to get certain results: (images, news, books, blogs etc.) These are placed adjacently between organic results. So you might search “plumber” and return: 1. A Google page listing of a local plumber, 2. The Wikipedia definition for the word, 3. A directory result and 4. An image of a plumber (just kidding on this one :-) but you get the idea.)

Therefore ranking at number one is not really generic. This doesn’t mean however, that you can’t rank at the top for your field if you utilise tools such as Google AdWords and create a very powerful and successful campaign with all the right keywords. After all, you only need to appeal to the intended audience, and this is exactly what Google assists in doing!

Happy Searching.

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