September 16th, 2014.
The reason behind writing this post is simple. Although AdWords is a very performant and user friendly platform a new user might get caught in a web of settings and technical procedures – the post you are about to read intends to make things easier to understand.
Keywords & Text Ads
No matter how newly accustomed you are to the AdWords platform you must have heard about the famous Quality Score and about the advertisers’ task to make it bigger and bigger.
By now you must now that the bigger the Quality Score is, the better your campaigns will convert and the higher your ROI will be. So let me clarify the rules a bit.
Customers search on Google for different things and advertisers try to target these searches by using keywords. A very important aspect of the keywords is that they have to match the clients’ search terms.
When you are starting a keyword list you should try to enclose all the search queries your clients might use. You should also add the main categories of your business or of the services you provide. Also, break your keywords into related themes – it will make tracking their performance much easier. Remember – your campaigns should look neat and organised!
P. S. If you are running out of ideas when adding new keywords you can use the Keyword Planner to get that much needed inspiration!
The Text ads are those ads that inform the client about your business. You want them catchy and interesting? If yes, just try to apply these simple suggestions:
- Inform your clients about that feature that makes you better than your competitors. Doesn’t matter if its “discreet delivery” or “lowest price guaranteed” what matters is that your “unique” services should be advertised.
- Include the promotions and the prices – let the clients know that your great offers are time-limited.
- The Call-to-Action should be loud & clear. Invite your clients to “order” or “sign up”.
- Remember those keywords we were speaking earlier? Add some of those in your text ads!
- Landing pages should match your keywords and your text ads and present exactly the services you are advertising.
- Location extensions & Call Extensions & Callouts are AdWords’ way of helping you become more visible. Say “Thank you, AdWords!” and make them really work to your advantage.
And remember the quality and the relevance of the keywords and of the text ads are going to have an impact on your CPC so try to make them relevant to your business!
March 20th, 2014.
Again, Google gets the backs up of companies investing heavily in its services, though this time it’s not through an algorithm update or a change in the webmaster guidelines. Rather, it’s their comparison feature that has sandbagged the major comparison shopping firms.
If you’re involved in Travel, Finance or Insurance, you need to be aware that Google is interested in controlling these verticals within its own search engine, as much as possible. The opportunity for profit is huge as is the tonnes of valuable data that will be collected.
The Google comparison feature was soon released after they acquired comparison site “Beat That Quote” back in 2011. The feature meant that Google would appear for generic competitive industry related keywords, such as car insurance or mortgages. This is still the case today.
This move was understandable, Google’s desire to keep growing and monopolising the internet means that creations such as this are going to be more and more common. At the end of the day, they’ve reach mass market penetration in the UK, the only way to please the shareholders is to diversify into other lucrative industries.
Brand Bidding is Bad, Unless You’re Google
However, it looks like one rule for everyone else except Google, who haven’t been following their own rules again. Their position as overlords of the internet has entitled them to take advantage of the very companies that are paying them remarkable figures in Google adwords advertisement and other services.
Scratching your head?
Google’s comparison engine has gone a step further than simply appearing for the generic big industry keywords.
A branded search for anyone of the top comparison website rivals will return this:
They’ve effectively done MoneySuperMarket’s job for them, how thoughtful…
Despite the fact that MoneySuperMarket will probably be paying incredible sums of money to raise awareness of their brand name, all of which supports their offline marketing efforts, which includes extensive above the line media adverts. Their efforts are being sabotaged by Google’s “Sponsored” comparison engine which is essentially hijacking users away from the MoneySuperMarket website. Whilst doing this they’re also trying to force the users to adopt Google’s own engine instead, which features a list of alternative competitor insurance companies.
In a nutshell Google’s comparison engine seems to be a glorified affiliate site.
You thought Google only favoured the big brands…
So what do the big comparison sites do, how would you react? It would appear that they just have to accept it. Thanks Mike… ground breaking revelation there.
This isn’t the first time, nor will it be the last time that Google have tried to force users to use their platform over a potential rivals, this should sound familiar? Google are being hypocritical of their own guidelines and company mission statement.
We’ve all heard that providing a good user experience and unique authoritative content are what Google rewards the most, which makes perfect sense. So why when companies such as MoneySuperMarket provide awesome content, such as this, are they being pushed further down the SERPS real estate?
Kevin Gibbons recently wrote a great piece on how to beat Google in a vertical search, making the point that relying on Google is always a risky game, it’s your biggest competitor. It has your mindshare whenever want to find something or buy a product.
Kevin, goes onto to give great examples of how MoneySuperMarket are beating Google hand’s down by ultimately using their marketing as an acquisition channel which rewards them for coming back. They’re running newsletters, social media, blog, apps, SEO and remarketing to such an effect that a Google search is becoming more and more irrelevant.
And if all that doesn’t work, well at least they have Snoop Dog.
October 17th, 2012.
Topic in question:
Google Adwords’ image search ads
Are these new?
Well yes and no. No technically, since they were originally launched at a Google Search event back in 2010, but to you – yes if you have never used them before, obviously.
What are they?
In short, they are ads that include images similar to the ones you see on the search network as part of a PPC campaign.
Where do you use them?
These can be used as part of your online advertising campaign in Google’s display network. Specifically, they will appear at the top of Google’s image search above the lines of images returned. Here is an example:
Why would you use them?
For many reasons. There is a huge untapped opportunity to be found via the images you have on your website than just through regular SEO. For instance, through the ALT-tags used in your images. These can lead people to the content on your website.
Also, often people are genuinely just looking for an image rather than actual text content – for instance when looking for new shoes, or any product they are interested in. This is a great chance to draw in prospective customers.
Hold on, don’t we already have image ads on the display network?
We sure do!
So, how are these different?
They’re completely different. Image ads are ads featured in Google’s display network. This network is different from Google’s search network. Instead, it is a large collection of websites that are in a partnership with Google that work to display graphical ads that have been built with the display ad builder.
Those ads look like this:
Will these cost me more than usual search ads?
No, you can bid on relevant keywords as you usually would. So this will only cost you as much as you choose to bid.
Any tips for effectiveness?
Google advises you create a separate campaign for these kinds of ads. This way you can gauge quality scores much more accurately and hone the campaign in a way that works best.
Things to keep in mind?
Although a useful way to advertise, it is worth noting that there are no guarantees this will be a huge success in terms of conversions, and as with text ads, it is a process of constant tweaking until you find what works.
Some users have suggested that this is something that best works with tangible products (on e-commerce sites) where someone will search to get an idea of a product they will eventually wear, use or feel (i.e furniture, clothing or decoration).
If your product doesn’t fall into this band, then the outlook for image ads search might be branding; a way to advertising the visual aspects of your services. Low Cost Holidays [link redacted] does a good job of this. Here, I searched the term winter holidays:
Okay where do I start?
You can explore this feature in Adwords by selecting a campaign on the left and then selecting ads from the top panel. From there, select new ad and then Specialised – Search from the drop down menu:
Follow the instructions from there. – Good luck!
February 15th, 2012.
The star ratings that you often see in Google ads are known as seller extensions. These are now likely to appear in the paid, organic and shopping results. These ratings are generated when product reviews are submitted either on 3rd party sites such as ReeVoo or TrustPilot, or when Schema.org mark-up is used to tag internal/on-site reviews.
It is often cited that these star ratings can improve click-through rates by as much as 30%, which will not only increase both organic and paid visitors, but an increase in PPC click-through rate is also likely to reduce your overall cost per click.
Now, while the effects of these are obviously positive when dealing with generic searches, consider the impact on organic brand traffic when seller extensions appeared for one of our clients brand searches.
As you can see, organic brand traffic fell by around 49%. Overall brand traffic remained around the same level, the client was now just paying for a much larger proportion of it via their own PPC ads.
The obvious solution in this case is to turn-off the PPC ads for brand search terms. However in this specific case the situation is compounded by other (legitimate and non-legitimate) companies bidding on their brand term, this includes Amazon, an approved distributor who also benefit from seller extensions in their own PPC ad, so turning-off the client brand ads would probably result in a large share of their own brand traffic diverting to the Amazon result.
So what can be learnt from this?
- Seller extensions have a dramatic uplift in click-through rate
- Protect your brand/trademark results from unauthorised bidders
- Prevent affiliates from bidding on your trademarked terms
- Google are making a lot of money from selling companies their own brand traffic
October 27th, 2011.
Earlier this month Google announced changes to the importance Google AdWords places on Quality Score, which is likely to affect a number of advertisers. Based on tests carried out in Brazil, Spanish-speaking Latin America, Spain and Portugal, Google’s Adam Juda announced that the update will be rolled out globally over the coming weeks.
The update places more importance on the relevancy of a landing page when calculating Quality Score- a component in the formula which determines where your ad displays in search results and your cost per click when competing with other advertisers. Essentially- it’s now more important than ever to ensure that landing pages used for PPC are as relevant and optimised as possible- rewarded by higher positions with lower cost-per-click costs.
In an interview with Search Engine Land’s contributor Pamela Parker, Google’s Director of Product Management- Jonathan Alferness suggests that the current user experience for AdWords users could be improved:
What we’ve seen is that there are ads available in the auction that are as good a quality as the top ads. But the landing pages — the merchant sites, the advertiser landing pages — are of much higher quality than the ads that we see at the top of our auction… This means the user experience isn’t what it could be…
In the end, we believe that this will result in better quality experience for the users.
How will this change affect you?
With added emphasis on landing page Quality Score, it’s important to be aware of this change and now is the time to assess your current landing pages. We can expect to see an initial change within AdWords as this change initially rolls out to the rest of the world:
As the changes roll out, some campaigns will see variation in keyword Quality Scores and typical ad position. Within a couple weeks, things should stabilize and we expect most campaigns will not see a significant change in overall performance.
Past this, sites with lower quality landing pages may expect to see lower quality score values, lower ad positions, and possibly higher cost-per-click prices when competing against advertisers with better quality landing pages.
October 17th, 2011.
Findings from Marin Software’s Paid Search Quarterly Benchmarking Report, suggest that if you use one of the new tablets, as opposed to a PC, it’s possible to increase the click through rate on paid ads by more than a third. The research was based on a mapping of how much was spent on paid search by almost a thousand agencies and advertisers across the world, giving a total for all of £1.3 billion.
More than 90% of the annual cost of spending on paid search came from PCs, tablet users spent only 2% and the other 5% cam from smartphone users. The trend tracking was undertaken in the third quarter. According to the report the CTR or click through rate for the ads on tablets was much higher than on PCs. However, when it came to the advertiser’s average CPC or post per click the rate on tablets was 29% less than on smartphones and PCs. The volume of clicks for advertisers with Bing and Yahoo was up 43%, yet there was a drop of 10% in CPC.
The growing use of tablets could mean a shift in advertisers’ strategies for paid search ads, according to Ed Stevenson, the Managing Director of EMEA and APAC for Martin Software He further added may change their strategies for advertising and spending to cope with the shift in browsing habits to things like the iPad. More importantly, advertisers may need to work on device specific programs to improve results. Coincidentally this report was released at the same time as the quarterly report from Google, stating that in the three months finishing the end of September, earnings rose to £6.16bn ($9.72bn), a rise of 33%.
April 15th, 2011.
PPC is a complex system of bidding on low cost, undiscovered but really high traffic keywords in attempt to rank as high up in Google’s SERP’s for your brand as possible.
Often underestimated, users create campaigns which run okay. Maybe they break even, perhaps their site is getting more exposure and if they are lucky, they might even get some conversions. One quick search, and the internet overflows with hints, tips and tricks on how to effectively create PPC campaigns to maximise your ROI, and everyone lives happily ever after…
Unfortunately this isn’t the reality for everyone. Sometimes campaigns can take an awful turn for the worst and instead of those fluffy guides that explain how to be a PPC mastermind, I often wonder if those company owners and PPC newbie’s who suffer have done so because they read a different, slightly darker guide that mislead them. This is how I imagine such a guide would read:
Spend wisely and try to set a reasonable budget that you will be able to pay.
Invest copious amounts of money into every campaign almost breaking the bank. It doesn’t matter if you have other bills to pay or budgets to keep to, now that you’ve read a little here and there, it’s guaranteed that this will pay off – the more money invested the better!
Avoid the main keywords for your brand, there is likely to be high competetion for these which will result in high CPC rates!
Try your very best to beat-out the competition by going head to head for the most competitive keywords for your brand. Be generic and avoid specific. For example, if you’re selling sportswear, bid on “shoe”, “trainer” and “clothing” so that when somebody searches for those terms, your ad will appear somewhere in the results as long as you followed that first rule about money!
Try to use long-tail keyword prhases that have lower search volumes but also lower CPC rates. Using a variety of broad and “phrase” match terms can help with this too.
Be extremely precise by using [exact match] for everything. Long keywords are for suckers, get to the point with one word terms, be honest who has the time to think up long-tail keywords anyway? Instead, spend the time you have saved and go shopping or catch up with an old friend!
Carry out keyword research so you can get an idea of the kinds of things people are searching for. This might also help you to think of alternate keyword variations that people might not have thought up, but will get the desired result.
Do everything as quickly as possible! You don’t have the time to hang around when people are selling the same product as you! Use your intuition and instinct, the first words that pop into your head when you think of your product are the ones you should go for. Get them in and bid ASAP!
Monitor your ads throughout the day, this will help you to discover what is getting clicks and impressions and what isn’t. If something isn’t working, change it.
Time is money. Once you have quickly set up one campaign leave it to simmer and create the next one. If you have followed this guide so far then everything should be a-okay!
Don’t worry if you aren’t getting a good enough ROI to begin with. Use whatever results you have as a learning curve and improve what you need to. Use helpful features like the opportunities tab, or the many reporting tools to make a difference.
Money is everything. If you check and your campaigns aren’t doing well, you’re doomed and should probably give up. Shame on you!
Follow this guide and be a professional failure now!