Establishing online business credibility with ‘About Us’ page

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Having a good ‘About Us’ page allows you to show off who you are, what you do and it allows to make people more comfortable doing a business with your company. Unfortunately, this page is being sometimes overlooked, as the perception is that it’s not that important.

However, according to a Stanford Web Credibility Research, they derived 10 guidelines/factors which effects websites credibility, 3 of them relating to your ‘about us’ page (based on a 3 year, 5500 person study):

  • Show that there is a real organization behind your site
  • Highlight the expertise in your organization
  • Show that honest and trustworthy people stand behind your site

Naturally, testing a different version of your ‘About us’ page should be on your to-do test list. Unfortunately, in most cases ‘About us’ pages get at most several hundred visitors per month, which is not enough to come with statistically valid results within your 6 weeks test period. In this case, here is the list of 3 must have things an ‘About us’ page for small and medium businesses should definitely have if you want to get more sales:

3 Must Haves

  1. Pictures of your office and your team
  2. A passionate story behind your company showing your values
  3. Peoples bio (credentials, certificates, training)

Here is the list of some ‘About us’ pages for your inspiration.

Creative examples:

www.dropbox.com

www.hunch.com

www.technologywithpassion.com (nice animation)

www.tribal.nl (nice animation)

6wunderkinder

Business (ecommerce + service + corporate) examples:

www.gupuds.com

www.crutchfield.com

www.brooksgroup.com

www.fridaysmove.com

www.bigcommerce.com